| terms
General - Sales are credit card only.
- Sales tax will be charged unless the customer supplies a resale certificate or seller's license, depending on their state's requirements.
- Products are guaranteed to be free of workmanship defects. Returns will be issued credit or a refund depending upon the customer's wishes.
- Retail purchases ONLINE HERE.
- Listed prices do not include shipping.
- Shipping is via UPS unless otherwise requested.
Wholesale - Orders are by the complete case only.
- First orders are credit card only. Terms may be considered for regular customers.
- Orders will be confirmed with a sales order before deposit is charged.
- Sapothecary branded soaps will ship 3-5 days after order confirmation.
- Private label orders will ship 4-6 weeks after order confirmation due to the long cure time for cold-process soap.
- Custom soap orders will ship 6-8 weeks after order confirmation.
- Custom soaps must be ordered as one full case per scent and/or size.
- Custom logo stamps vary but average $290 one time setup charge. Turnaround can add a week to the ship date.
- 50% of the order total will be billed at the time of order. The remaining 50% will be billed at the time of shipment.
- All prices are FOB plant, Northern California.
- Orders can be placed:
- There is a handling charge of $2.50 per case.
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