terms
General
    • Sales are credit card only.
    • Sales tax will be charged unless the customer supplies a resale certificate or seller's license, depending on their state's requirements.
    • Products are guaranteed to be free of workmanship defects. Returns will be issued credit or a refund depending upon the customer's wishes.
    • Retail purchases ONLINE HERE.
    • Listed prices do not include shipping.
    • Shipping is via UPS unless otherwise requested.

Wholesale
    • Orders are by the complete case only.
    • First orders are credit card only. Terms may be considered for regular customers.
    • Orders will be confirmed with a sales order before deposit is charged.
    • Sapothecary branded soaps will ship 3-5 days after order confirmation.
    • Private label orders will ship 4-6 weeks after order confirmation due to the long cure time for cold-process soap.
    • Custom soap orders will ship 6-8 weeks after order confirmation.
    • Custom soaps must be ordered as one full case per scent and/or size.
    • Custom logo stamps vary but average $290 one time setup charge. Turnaround can add a week to the ship date.
    • 50% of the order total will be billed at the time of order. The remaining 50% will be billed at the time of shipment.
    • All prices are FOB plant, Northern California.
    • Orders can be placed:
    • There is a handling charge of $2.50 per case.

 

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